Privacy Policy

1. Introduction

AI Risk Governance, powered by Crane Consulting and Technology Solutions ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform and use our services.

2. Information We Collect

Account Information: When you create an account, we collect your name, email address, and authentication credentials through our OAuth provider.

Usage Data: We automatically collect information about how you interact with our platform, including pages visited, features used, and API calls made.

Contact Information: When you submit a demo request or contact form, we collect your name, email, company, job title, and any message you provide.

Payment Information: Payment processing is handled by Stripe. We do not store your credit card information on our servers.

3. How We Use Your Information

We use the information we collect to provide and maintain our AI risk intelligence services, process your subscription and transactions, communicate with you about your account and our services, respond to your inquiries and demo requests, improve our platform and develop new features, and comply with legal obligations.

4. Data Sharing

We do not sell your personal information to third parties. We may share your information with service providers who assist in operating our platform (such as hosting, payment processing, and analytics), and as required by law or to protect our legal rights.

5. California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have the following rights under the CCPA:

• Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the business purpose for collecting the information, and the categories of third parties with whom we share the information.
• Right to Delete: You may request that we delete the personal information we have collected about you, subject to certain exceptions.
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. We do not sell your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at [email protected]. We will respond to verifiable consumer requests within 45 days.

6. Cookies and Tracking

Essential Cookies: We use essential cookies to maintain your authentication session and ensure the platform functions correctly. These cannot be disabled.

Analytics Cookies: With your consent, we use optional analytics cookies to understand how our platform is used and to improve our services. You can manage your cookie preferences through the cookie consent banner.

7. Data Security

We implement industry-standard security measures to protect your information, including HTTPS encryption for all data in transit, secure OAuth-based authentication (no passwords stored on our servers), httpOnly and secure session cookies, and encrypted database connections.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Crane Consulting and Technology Solutions
Email: [email protected]